This 3CE course satisfies state requirements for health professionals providing remote psychotherapy or other counseling services to patients with mental health issues.  The course describes best practices for safe and effective teletherapy services.

Developed by Karen Albig Smith, LMFT, LCAS, MAC, CAP, SAP, SAE

Released 5/31/2023

Description: Telehealth services for mental health services took on a vastly increased prevalence during the 2019 -22 pandemic.  Practitioners across the U.S. had to get on board quickly to safely provide continuity in the care they provided to their caseloads.  Telehealth is now prevalent and likely to remain as providers and patients alike have found the convenience a positive and the risks to be manageable. This study covers best practice information for providers of telemental health.  Some of these best practices will also include resources for providers.   Many states are now requiring training in telehealth provision and this course seeks to address those needs.   This course includes a second study handout.   Please read as there are test questions relating to that handout. 

State specific information: This course meets the Florida requirement for alternate biennium continuing education in telehealth.


1. Learners will be able to discuss  twelve best practices for providing mental health telehealth services.

2. Learners will be able to implement informed consent specific to telehealth services.

3. Learners will be able to describe emergency protocols for at risk clients using telehealth services.


Hour One: Best practices – Training, Platforms, Virtual Practice

Hour Two: Best Practices – Legal, Accessibility, Screening, Informed consent, Multi-client challenges,

Hour Three: Best Practices –Data security, Emergency management, Assessment, Boundaries

CE Credits:  3 CE

CE Broker #:  20-980276  

Purpose:  The purpose of this study is to improve compliance with mental health telehealth best practices among those providers implementing e-therapy services.

Note:  This study has URLs that are check periodically for connection.  These internet resources are occasionally rendered obsolete and replaced with new addresses. If you are between one of our audits of these addresses, it is possible they will not work.  Please google the topic to find new resources.  You can also email us for newer connections if you encounter this problem.

Target Audience:  Social workers, marriage and family therapists, licensed professional counselors, mental health counselors, nurses, employee assistance professionals, addiction professionals, behavioral health technicians, and other allied professionals who may work with these populations.


National Board for Certified Counselors (N.B.C.C.) Program Services has been approved by NBCC as an Approved Continuing Education Provider, ACEP #: 5978.  Programs that do not qualify for NBCC credit are clearly identified.  Program Services is solely responsible for all aspects of the programs.

Social Work State Licensing Board Approval 

The following states accept Program Services Credits for social work as a result of our national or state approvals: Alabama, Arizona, California, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Missouri, Nebraska, New Hampshire, Oregon, Pennsylvania, Tennessee, Texas, Utah, Vermont, Washington, Wisconsin, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, New Jersey, North Dakota, Rhode Island, South Carolina, South Dakota, Texas, Vermont, Virginia, West Virginia.

The following states accept Program Services credits for social work through cross-disciplinary acceptance or have no specified requirements/limitations or permit self- submission after the fact: Alaska, Arkansas, Colorado, Kansas, Maine, Nevada, North Carolina, Ohio, Oklahoma, Wyoming, New Mexico 

Program Services credit for social work is not offered for: New York, Hawaii, Iowa, Minnesota, Montana


National Association of Alcohol and Drug Abuse Counselors (NAADAC) #86395

Florida Board of Nursing FBN #2456 CEBroker provider # 50-165

Florida Board of Clinical Social Work, Marriage and Family Therapy, and Mental Health Counseling: BAP #162 CEBroker provider # 50-1651

Florida Certification Board, Inc. #159AAlabama State Board of Social Work Examiners #0339

Georgia Board of Nursing CEBroker provider #50-1651

South Carolina Board of Nursing CEBroker provider #50-1651

District Columbia Board of Nursing CEBroker provider #50-1651

Other allied profession approvals can be found at

Online Course

CE Broker#:
CE Credits:

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