Practitioners can expect to learn information about patient safety, root cause analysis and error reduction and prevention. Some highlights of the class include: identifying some of the recent quality improvement research in mental health. In addition, JCAHO patient safety goals and the National Quality Forum's ideas about patient safety practices are summarized.

Note: This course is approved for Florida CE requirements for Psychologists, School Psychologists, Social Workers, and Marriage & Family Therapists, Mental Health Counselors and Nurses and other allied health professions. Also satisfies the Medical Errors requirements of other states as well.

Developed by: Karen Albig Smith, LMFT, LCAS, MAC, CAP, SAP, SAE
Revised 2018

Description: This course provides a continuing discussion from the prior course Behavioral Health Practice Errors on practice errors in mental health. It is, however, a stand-alone course. Psychologists, social workers, marriage and family therapists and mental health counselors and nurses can expect to learn valuable information about patient safety, root cause analysis and error reduction and prevention. Some highlights of the class include: identifying some of the recent quality improvement research in mental health. In addition, JCAHO patient safety goals and the National Quality Forum's ideas about patient safety practices are summarized. We will further our ideas about practice error by adding some terms which define and describe problems and solutions. Outcomes information from recent root cause analyses will identify critical prevention information in primary problems areas for mental health practice; namely communication, uniform standards, developing a safety culture, and documentation improvements. The course concludes with an actual latent error situation that the participant is invited to evaluate. A discussion follows with which the learner may compare his or her own thoughts.

Objectives:
Hour One
1. Participants will be able to identify three targeted problems that are a focus of quality improvement research.
2. Participants will be able to list the five core areas identified by JCAHO for error reduction.
3. Participants will be able to discuss solutions for five prevalent root causes in mental health practice.
Hour Two
4. Participants will be able to define, automatic and rule-based mistakes, active and latent errors, incorrect and defective information, and legally sufficient information.
5. Participants will be able to describe a safety culture.

CE Credits: 2

Agenda:
Hour One: Introduction: statistics and overview, Research present and future JCAHO patient safety goals. Outcomes of root cause analyses in sentinel events in mental health, Delays in treatment, Suicide events.
Hour Two: Safety practices NQF patient safety practices, Safety cultures, Communication and documentation solutions, Practical application case study

CE Broker#:  20-11388

Methods: Pre-test, study guide, posttest and evaluation, internet sources via URLs, Q&A by email.

Content Area; Medical Errors, Ethics, Risk management, Practice Readiness, Legal and Regulatory

Purpose: Mental health practitioners will be better equipped to reduce practice error and enhance patient safety.

Target Audience: Psychologists, school psychologists, social workers, marriage and family therapists, licensed professional counselors, mental health counselors, nurses, employee assistance professionals, addiction professionals, behavioral health technicians, and other allied professionals.

Approvals:
Program Services Continuing Education is approved by the American Psychological Association to sponsor continuing education for psychologists. Program Services Continuing Education maintains responsibility for this program and its content.
Program Services is an NBCC Approved Continuing Education Provider (ACEP) and may offer NBCC-approved clock hours for events that meet NBCC requirements. The ACEP solely is responsible for all aspects of the program. #5978
Social Work State Licensing Board Approval Information for Continuing Education- Accepts Program Services Credits- Accepts our national approvals Alabama, Arizona, California, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Missouri, Nebraska, New Hampshire, Oregon, Pennsylvania, Tennessee, Texas, Utah, Vermont, Washington, Wisconsin, Accepts other state SW boards Louisiana, Maryland, Massachusetts, Michigan, Mississippi, New Jersey, North Dakota, Rhode Island, South Carolina, South Dakota, Texas, Vermont, Virginia, West Virginia Cross-disciplinary, no specified requirements/limitations or self- submit after the fact Alaska, Arkansas, Colorado, Kansas, Maine, Nevada, North Carolina, Ohio, Oklahoma, Wyoming, New Mexico Does not approve Program Services credits Hawaii, Iowa, Minnesota, Montana
National Association of Alcohol and Drug Abuse Counselors (NAADAC) #86395
Florida Board of Nursing FBN #2456 CEBroker provider # 50-1651
Florida Board of Clinical Social Work, Marriage and Family Therapy, and Mental Health Counseling: BAP #162 CEBroker provider # 50-1651
Florida Board of Psychology. BAP#162 CEBroker provider # 50-1651
Florida Office of School Psychology. BAP#162 CEBroker provider # 50-1651
Florida Certification Board, Inc. #159A
Alabama State Board of Social Work Examiners #0339
District of Columbia, South Carolina, and Georgia Boards of Nursing. CEBroker provider # 50-1651
Allied profession approvals can be found at https://www.programservices.org/approvals?other=true

Online Course

CE Broker#:
20-11388
CE Credits:
2
Price:
$20.00