Medical Errors and Patient Safety Research Reports One: This medical errors study will cover definitions, root cause analysis, error reduction, error prevention, patient safety and research analysis of identified areas of concern for patient safety. This course meets the requirements in medical errors for Florida Licensed Social Workers, Marriage and Family Therapists and Mental Health Counselors, Nurses, and other allied health fields.

Developed by: Karen Albig Smith, LMFT, LCAS, MAC, CAP, SAP, SAE

Revised 2022

Description:  The purpose of collecting information on errors in mental health practice is to identify areas where additional information and protocols can improve patient safety. The first chapter of this medical errors course includes information about root-cause analysis, error reduction and prevention, and patient safety.  Adverse events/potential harms, types of errors, patient safety, and best practices/efficacy are discussed in the analyses.  Three brief reports address improvements and safety, in mental health practice (i.e. best practices).
Hour One
1.  Participants will be able to describe the 5 W’s of medical errors in mental health.
2.  Participants will be able to identify various stakeholders of root cause determinations.
3.  Participants will be able to list the most common root causes of medical errors in mental health.
Hour Two
4.  Participants will be able to describe practice error reduction and prevention.
5.  Participants will be able to discuss seven patient safety recommendations.
6.  Participants will be able to identify three specific best practices to reduce practice missteps.
Hour One:  The scope of the problem, Root cause analysis.
Hour Two:  Error reduction and prevention, Patient safety, Research reports.

CE Broker #: 20-211250

CE Credits:  2

Methods:  Pre-Test, Study Guide, Posttest, Evaluation, Q&A by Email

Content Area:  Medical Errors, Ethics, Risk management, Practice Readiness, Legal and Regulatory

Purpose:  Mental health practitioners will be better equipped to reduce practice error, participate in problem assessment, corrective action planning, and enhance patient safety.

Target Audience:  Social workers, marriage and family therapists, licensed professional counselors, mental health counselors, nurses, employee assistance professionals, addiction professionals, behavioral health technicians, and other allied professionals who may work with these populations.

National Board for Certified Counselors (N.B.C.C.) Program Services has been approved by NBCC as an Approved Continuing Education Provider, ACEP #: 5978.                  
Programs that do not qualify for NBCC credit are clearly identified.           
Program Services is solely responsible for all aspects of the programs.
Social Work:  State Licensing Board Approval Information for Continuing Education.
The following states accept our national approvals (NBCC) for social work CE:  Alabama, Arizona, California, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Missouri, Nebraska, New Hampshire, Oregon, Pennsylvania, Tennessee, Texas, Utah, Vermont, Washington, Wisconsin.
We are approved in two states for social work (Florida and Alabama).
The following states accept Program Services CE if other state SW boards have approved our CE. (Louisiana, Maryland, Massachusetts, Michigan,  Mississippi, New Jersey, North Dakota, Rhode Island, South Carolina, South Dakota, Texas, Vermont, Virginia, West Virginia.)    
These states specify cross-disciplinary CE is acceptable, have no specified requirements/limitations, or that social workers can self- submit after the fact: 
Alaska, Arkansas, Colorado, Kansas, Maine, Montana, Nevada, North Carolina, Ohio, Oklahoma, Wyoming, New Mexico.
Program Services has not applied for CE for social work in New York, Hawaii, Iowa, and Minnesota.
National Association of Alcohol and Drug Abuse Counselors (NAADAC) #86395
Florida Board of Nursing FBN #2456 CEBroker provider # 50-1651
Florida Board of Clinical Social Work, Marriage and Family Therapy, and Mental Health Counseling: BAP #162 CEBroker provider # 50-1651
Florida Certification Board, Inc. #159A
Alabama State Board of Social Work Examiners #0339
Georgia Board of Nursing  CEBroker provider #50-1651
South Carolina Board of Nursing  CEBroker provider #50-1651
District Columbia Board of Nursing CEBroker provider #50-1651
Allied profession approvals can be found at

Online Course

CE Broker#:
CE Credits:

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