Medical Errors and Patient Safety Research Reports One: This medical errors study will cover definitions, root cause analysis, error reduction, error prevention, patient safety and research analysis of identified areas of concern for patient safety. This course meets the requirements in medical errors for Florida Licensed Psychologists, Social Workers, Marriage and Family Therapists and Mental Health Counselors, Nurses, and other allied health fields.

Note:  Not available for Florida School Psychologists until further notice

Developed by: Karen Albig Smith, LMFT, LCAS, MAC, CAP, SAP, SAE

Revised 2017

Description:  The purpose of collecting information on errors in mental health practice is to identify areas where additional information and protocols can improve patient safety. The first chapter of this medical errors course includes information about root-cause analysis, error reduction and prevention, and patient safety.  Adverse events/potential harms, types of errors, patient safety, and best practices/efficacy are discussed in the analyses.  Three brief reports address improvements and safety, in mental health practice (i.e. best practices).
Hour One
1.  Participants will be able to describe the 5 W’s of medical errors in mental health.
2.  Participants will be able to identify various stakeholders of root cause determinations.
3.  Participants will be able to list the most common root causes of medical errors in mental health.
Hour Two
4.  Participants will be able to describe practice error reduction and prevention.
5.  Participants will be able to discuss seven patient safety recommendations.
6.  Participants will be able to identify three specific best practices to reduce practice missteps.
Hour One:  The scope of the problem, Root cause analysis.
Hour Two:  Error reduction and prevention, Patient safety, Research reports.

CE Broker #: OL: 20-211250  HS: 20-211249

CE Credits:  2

Methods:  Pre-Test, Study Guide, Posttest, Evaluation, Q&A by Email

Content Area:  Medical Errors, Ethics, Risk management, Practice Readiness, Legal and Regulatory

Purpose:  Mental health practitioners will be better equipped to reduce practice error, participate in problem assessment, corrective action planning, and enhance patient safety.

Target Audience:  Social workers, marriage and family therapists, licensed professional counselors, mental health counselors, nurses, employee assistance professionals, addiction professionals, behavioral health technicians, and other allied professionals who may work with these populations.

Program Services Continuing Education is approved by the American Psychological Association to sponsor continuing education for psychologists. Program Services Continuing Education maintains responsibility for this program and its content.
Program Services is an NBCC Approved Continuing Education Provider (ACEP) and may offer NBCC-approved clock hours for events that meet NBCC requirements. The ACEP solely is responsible for all aspects of the program. #5978
Social Work State Licensing Board Approval Information for Continuing Education- Accepts Program Services Credits- Accepts our national approvals Alabama, Arizona, California, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Missouri, Nebraska, New Hampshire, Oregon, Pennsylvania, Tennessee, Texas, Utah, Vermont, Washington, Wisconsin, Accepts other state SW boards Louisiana, Maryland, Massachusetts, Michigan, Mississippi, New Jersey, North Dakota, Rhode Island, South Carolina, South Dakota, Texas, Vermont, Virginia, West Virginia Cross-disciplinary, no specified requirements/limitations or self- submit after the fact Alaska, Arkansas, Colorado, Kansas, Maine, Nevada, North Carolina, Ohio, Oklahoma, Wyoming, New Mexico Does not approve Program Services credits Hawaii, Iowa, Minnesota, Montana
National Association of Alcohol and Drug Abuse Counselors (NAADAC) #86395
Florida Board of Nursing FBN #2456 CEBroker provider # 50-1651
Florida Board of Clinical Social Work, Marriage and Family Therapy, and Mental Health Counseling: BAP #162 CEBroker provider # 50-1651
Florida Board of Psychology. BAP#162 CEBroker provider # 50-1651
Florida Office of School Psychology. BAP#162 CEBroker provider # 50-1651
Florida Certification Board, Inc. #159A
Alabama State Board of Social Work Examiners #0339
Allied profession approvals can be found at

Online Course

CE Broker#:
CE Credits: