A medical errors course for nurses. This 2-hour medical errors class provides information on root-cause analysis, error reduction and prevention and patient safety in healthcare practice.

Developed by: Karen Albig Smith, LMFT, LCAS, MAC, CAP, SAP, SAE, Marlys A Maury Freeman, RN, CAP, MSW and Anne Turner, RN, BSN

Revised 2022

Please note:  Because this course is specific to professional nurses other professions need to exercise their professional judgment as to whether this course will be approved by your licensing board.  There are five other medical errors courses on this website for mental health professionals.  Please use our content search feature in the course catalog to find those courses.  This course is not eligible for N.B.C.C. approved credit.

Description:  A required curriculum for Florida licensed nurses, this 2CE medical errors class provides information on root-cause analysis, error reduction and prevention and patient safety in healthcare practice. The class will include factors that contribute to the occurrence of behavioral healthcare practice errors, how to recognize at-risk situations, protocol to improve patient outcome, reporting responsibilities, and patient safety. Patient rights and other public education concerns will be addressed.

1.  Learners will be able to describe how root cause analysis helps reduce clinical missteps.
2.  Learners will be able to implement patient safety measures to improve patient outcomes.
Learning Assessment:
1.  Participants will be able to list the common medical errors.
2.  Participants will be able to discuss the causes of medical errors.
3.  Participants will be able to identify safeguards for improving patient outcomes.
4.  Participants will be able to describe reporting and documentation responsibilities of error events.
5.  Participants will be able to implement patient education and safety planning.

CE Credits:  2

Hour One: Introduction, Causes and types of medical error, Reporting and documentation, Highlights of the authority of Department of Health: FS 456.013.
Hour Two: Root cause analysis and corrective action planning, Improving patient care, Patient education, and Safety planning.

CE Broker#:    20-329612

Methods: Pre-test, study guide, posttest and evaluation, internet sources via URLs, Q&A by email.

Content Area:  Medical errors, Risk management

Purpose:  To contribute to the reduction and/or elimination of health practice errors through continuing education to nurses.

Target Audience:  Nurses, and other allied healthcare professionals.


National Board for Certified Counselors (N.B.C.C.) Program Services has been approved by NBCC as an Approved Continuing Education Provider, ACEP #: 5978.                  
Programs that do not qualify for NBCC credit are clearly identified.           
Program Services is solely responsible for all aspects of the programs.

Social Work:  State Licensing Board Approval Information for Continuing Education.
The following states accept our national approvals (NBCC) for social work CE:  Alabama, Arizona, California, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Missouri, Nebraska, New Hampshire, Oregon, Pennsylvania, Tennessee, Texas, Utah, Vermont, Washington, Wisconsin.
We are approved in two states for social work (Florida and Alabama).
The following states accept Program Services CE if other state SW boards have approved our CE. (Louisiana, Maryland, Massachusetts, Michigan,  Mississippi, New Jersey, North Dakota, Rhode Island, South Carolina, South Dakota, Texas, Vermont, Virginia, West Virginia.)    
These states specify cross-disciplinary CE is acceptable, have no specified requirements/limitations, or that social workers can self- submit after the fact: 
Alaska, Arkansas, Colorado, Kansas, Maine, Montana, Nevada, North Carolina, Ohio, Oklahoma, Wyoming, New Mexico.
Program Services has not applied for CE for social work in New York, Hawaii, Iowa, and Minnesota.

National Association of Alcohol and Drug Abuse Counselors (NAADAC) #86395
Florida Board of Nursing FBN #2456 CEBroker provider # 50-1651
Florida Board of Clinical Social Work, Marriage and Family Therapy, and Mental Health Counseling: BAP #162 CEBroker provider # 50-1651
Florida Certification Board, Inc. #159A
Alabama State Board of Social Work Examiners #0339
Georgia Board of Nursing  CEBroker provider #50-1651
South Carolina Board of Nursing  CEBroker provider #50-1651
District Columbia Board of Nursing CEBroker provider #50-1651
Allied profession approvals can be found at https://www.programservices.org/approvals?

Online Course

CE Broker#:
CE Credits:

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